what to expect when you outsource your social media

Whether you’re just starting to think about outsourcing your social media or you’ve been considering it for a while, it can feel like a big step. To make things easier, here’s a peek into what to expect when you work with our team.

How long before we really get started?

We can get started fairly quickly! Typically, we aim to begin posting on the 1st or the 15th of the month. Our team works off a 12-day turnaround cycle, so depending on when you officially sign on and complete onboarding, we’ll determine the best start date. 

That said, we’re a flexible team, and under certain circumstances, we can accommodate faster turnarounds to align with your business needs.

How often will we meet?

After onboarding, we’ll meet once a month to review analytics, discuss goals, and plan for the upcoming month. If you ever feel we need to adjust the cadence, we’re happy to do so.

What happens first?

After your onboarding call, where we discuss goals, expectations, and priorities, we’ll ensure we have all the access we need to manage your social accounts. 

Once that’s set up, you’ll receive a content document with your first month of social content for review. You’ll have the opportunity to provide feedback, ensuring the content aligns with your brand before it goes live.

Do I need to sign something?

Yes. Every partnership requires some paperwork. We work with flexible, month-to-month agreements. There’s no long-term commitment required, just an opportunity to test out our services and see the results for yourself.

What should I have ready for our first meeting?

Bring your insights and inspiration! Think about what you love, what you hate, and what you envision for your brand’s social media presence. We’ll also send you a short questionnaire to fill out before the call, which will help us gather important information about your brand, competitors, and audience. Having this ready ensures we can address all key points during our discussion and build a solid foundation for your social strategy.

What does the agency need access to?

We’ll need agency access to your social media channels, so we can handle posting, engagement, and content management without you having to lift a finger. 

Additionally, we’ll connect your social channels to our analytics system, which allows us to generate monthly performance reports for you. 

Will I see the content before it goes live?

Yes, definitely! We’ll share a content document with you for review, and you’ll have time to review, leave any comments, or suggest tweaks right in the doc. After that, we’ll consider the content good to go and get it scheduled. If something comes up later or you want to make a change outside the review window, just shoot your account manager an email, they’re always happy to help. Plus, you’ll have access to the document anytime, so you can check back whenever you like.

Who comes up with the content ideas?

Our creative team crafts content ideas based on your goals, brand style, industry trends, and audience interests. But it’s definitely a two-way street! During our monthly calls, we always chat about upcoming content ideas and any important things to keep in mind, like events, sales, or special promotions. This way, you have plenty of opportunities to share your plans and inspiration before we start creating. Our marketing strategists will make sure our ideas stay aligned with yours so nothing gets missed, and the content truly reflects your brand.

How do I get ahold of my account manager?

Email is the easiest way to reach your point of contact, and we always respond within 24 hours Monday - Friday. You’re also welcome to call or text us directly for anything urgent.

Now what?

Social media is essential for building brand awareness, community engagement, and long-term loyalty. Our expert team takes the stress out of managing it, delivering engaging content that resonates with your audience and drives meaningful results. 

Ready to elevate your social presence? Let’s start with a free consultation today.