creative account manager | freelance
We are looking for a Creative Account Manager to create long-term, trusting relationships with our clients. The Account Manager’s role is to oversee a portfolio of assigned clients, develop new business from existing clients, and actively seek new sales opportunities.
JOB DESCRIPTION:​
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Oversee marketing efforts on client accounts including social media, website, paid advertising, email marketing and more.
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Work alongside marketing strategists and other team members to build effective marketing plans and content for clients
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Demonstrating thought leadership and creative thinking to direct our marketing efforts for our clients
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Serve as the lead point of contact for all client account management matters
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Build and maintain strong, long-lasting client relationships
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Negotiate contracts and close agreements to maximize profits
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Ensure the timely and successful delivery of our marketing objectives according to client needs and objectives
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Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
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Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
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Forecast and track key account metrics
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Prepare reports on account status
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Assist with challenging client requests or issue escalations as needed
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Copywriting/Editing
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Oversight of multiple client accounts
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REQUIREMENTS:
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Based in Massachusetts
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Proven work experience in an agency capacity as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
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Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
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Solid experience with CRM and task management software (ClickUp preferred)
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Experience delivering client-focused solutions to customer needs
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Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
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Excellent listening, negotiation, writing, and presentation abilities
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Strong verbal and written communication skills
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BA/BS degree in Business Administration, Marketing, Sales or relevant field
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Passion for small businesses
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ADDITIONAL INFORMATION:​
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This is a freelance/contractor position at around 10 hours weekly with the opportunity to grow